TMUG Support
From TMUGWiki
Welcome to the support index for the TMUG site. Most of the information here is for the benefit of members that use the site's features, but there are other nuggets of interest as well. Browse below for a quick index; the content can be found further down the page:
Contents |
I'm a New Member - What Do I Need to Know to Use This Site?
Posted by Stefan Jeglinski: Jan 1 2006
Transferred to Wiki and updated by Stefan Jeglinski: Oct 5 2006
If you've been directed to this page, it means you are a new member, or an existing member that needs to review the latest access information. The following sections explain your member login, Webdisk access, your e-mail, and the TMUG mailing lists.
Member Login. You can log into the site at using the login fields on the first page of TMUG.ORG. Logging in will allow you to check on special offers, use the file manager to move files to your webdisk space, and review your contact information. When you log in, you will see a table, the left side of which is your member info, the right side of which is labeled links. You should be able to edit your personal information if any of it needs to be updated. Also when you log in, you will see your membership expiration date. If it is incorrect, or you are unable to change any of your personal information, Please contact support at tmug dot org for help.
Webdisk. As a TMUG member, you have 1 Gigabyte of disk space available. You can use the space for file storage, or to create a web page, for example. Currently, there are 3 ways to transfer files to and from your webdisk. The 1st is via the f'ile manager, available as a link on the left sidebar after you log in. The 2nd is via WebDAV, and the 3rd is via ftp. Instructions for using WebDAV and ftp can be found in the support article on this page.
E-mail. As a TMUG member, you have an e-mail address, your_username@tmug.org, and 50 Megabytes of e-mail storage space. In order to get (POP3) or send (SMTP) e-mail (and also to do IMAP), you must point your e-mail client to mx.tmug.org. Using webmail is a special situation; the sidebar (look to your left) has links to the to old webmail and the new webmail. The new webmail is the one you should be using going forward; however, for the time being, the old webmail is still working. You will have to use your old password to get to old webmail; we suggest you clean out the old webmail, because it will be going away soon.
Mailing Lists. All new TMUG members are automatically added to our Announce List (um ok, not yet). This is a low traffic list, but let us know if you do not want to be subscribed. TMUG also runs a general discussion list for most all things Macintosh - in order to be a part of it, you must subscribe yourself. For manual signup, see the support article on this page.
Be sure to check our Member Site Status blog for informal discussion about the TMUG server and how it is set up and used. A great deal of valuable information can be gleaned there.
In Dec 2005 we re-embarked on our website redesign. Please bear with us while we work to improve your member experience!
How Do I Connect to My TMUG Webdisk?
Posted by Phi Sanders: Aug 8 2005
Transferred to Wiki and updated by Stefan Jeglinski: Oct 5 2006
TMUG members have access to an easy-to-use webDisk for storing files or posting personal web pages.
The webDisk is based on the same WebDAV technology that powers Apple's .Mac iDisk. You simply mount your webDisk in the Finder, then copy or edit the files exactly like you would in a folder or volume on your local hard disk (albeit slower due to it being physically remote). Each member has 1 Gigabyte of space available to use.
Mac OS X (10.2 & 10.3 & 10.4):
- From the Finder, select the Go menu
- Select the Connect to Server menu item
- In the resultant dialog, enter the Edit URL for your webDisk in the address field as http://webdisk.tmug.org/username/
- Click on the Connect button
- Another dialog will appear titled WebDAV File System Security Notice [10.2 Jaguar-Only]
- Click the Continue button to proceed [10.2 Jaguar-Only]
- In the WebDAV File System Authentication dialog, enter your member username and password into the appropriate fields.
- Your TMUG WebDisk should mount as a volume with the same name as your TMUG username
- Upload, download, or edit files and folders on your WebDisk, just as you would on any local volume (albeit slower...)
- Remember to disconnect from the TMUG server when you are done by ejecting/umounting your WebDisk. Failure to disconnect will consume excess server resources and may cause unusual behavior if you access your WebDisk from another location.
- If you have uploaded HTML files to your WebDisk, you can view them in your web browser at the http://members.tmug.org/username/ URL.
Example : Allen Emory's TMUG Website
A WebDAV client some members may prefer to use (especially on OS 9) is Goliath
To access your WebDisk from Windows, you will need to set it up as a "Web Folder" (in Microsoft terminology.) This basically involves mapping a network drive to a drive letter. We recommend that you choose a "high" drive letter that is not currently in use (like "T" for TMUG, or "W" for WebDisk)
Alternatively, you can connect to your WebDisk space via ftp, using the URL ftp://sftp.tmug.org. For this, you will need an ftp client. Use your member username and password to log in. As the domain name suggests, we are planning to provide true sftp access as well, but this has not been implemented yet.
Please send us an email at support at tmug dot org if you are having trouble with your WebDisk or access to it.
How Do I Join the TMUG Mailing List?
Posted by Phi Sanders: Feb 9 2004
Transferred to Wiki and updated by Stefan Jeglinski: Oct 5 2006
TMUG has an email mailing list that you can subscribe to in order to receive important announcements, and Macintosh-related discussions - all in the convenience of your favorite email client. The TMUG mailing list is open to anyone who wants to participate - member and nonmember alike.
The preferred way to add or delete a list subscription is via the web. Alternatively, you can subscribe or unsubscribe by sending e-mails to the list server software, as described below:
Subscribing
You can subscribe to the TMUG Disscusion List two ways.
- Go to the list page and fill out the on-line form.
- Send an email to
mailto:listserv@list.tmug.org.
and in the body of the email put the following:
subscribe tmug-list YOUR_FIRST_NAME YOUR_LAST_NAME
Do not put anything else in the message.
| Tip : Critical: You must send the subscribe message from the email address at which you want to receive the mailing list messages! You also must use this email address to send email to the list |
Posting to the mailing list
To post a message to tmug-list, send an e-mail to tmug-list@list.tmug.org. Your message will then be sent out to all of the people who are subscribed to the mailing list.
Unsubscribing
To unsubscribe from the mailing list, you must send an email to "'listserv@list.tmug.org"'. It must be sent from the address where you get the messages, not from a different address! In the first line of the body of the message, put
unsubscribe tmug-list YOUR_FIRST_NAME YOUR_LAST_NAME
We sure will miss you though...
What is My TMUG Member Password and How Do I Get It?
Posted by Phi Sanders: Jul 13 2003
Transferred to Wiki and updated by Stefan Jeglinski: Oct 5 2006
If you are a member in good standing and have forgotten your password, then you may have it sent to you via one of two methods.
- Send an e-mail to support at tmug dot org and an executive will contact you with the password.
-
Form-based autosend via email[temporarily disabled, in progress].
